Major Mass., Health Insurance Provider NH Point32Health Says Customer Data Compromised
A major health insurance company in Massachusetts and New Hampshire is warning subscribers that a cybersecurity ransomware incident in March and April compromised some members’ personal information. Point32Health, the parent company of Harvard Pilgrim Health Care and Tufts Health Plan, said in April that the threat affected systems used to serve customers, accounts, brokers and vendors, and that it took offline proactive certain systems to contain the threat. the investigation has identified signs that data was copied and extracted from Harvard Pilgrim’s systems between March 28, 2023 and April 17, 2023. Harvard Pilgrim takes this incident very seriously and deeply regrets any inconvenience this incident may cause.” , Point32Health said in a statement. Point32Health said the original issue was with members covered under commercial Harvard Pilgrim Health Care plans and New Hampshire Medicare plans. This did not impact Tufts Health Plan products, Point32Health said in April. , adding that the files may contain names, physical addresses, phone numbers, dates of birth, health insurance account information, social security numbers, vendor tax identification numbers and clinical information, including medical history, diagnoses, treatments, dates of service, and names of providers. “At this time, Harvard Pilgrim is not aware of any misuse of personal information and protected health information as a result of this incident, but has nonetheless begun notifying potentially affected individuals to provide them with further information. information and resources,” Point32Health said in a statement. .Harvard Pilgrim has set up a dedicated consumer call center at 888-220-5517. Information is also available on their website. Video below: FBI on high profile ransomware attacks
A major health insurance company in Massachusetts and New Hampshire is warning subscribers that a cybersecurity ransomware incident in March and April compromised some members’ personal information.
Point32Health, the parent company of Harvard Pilgrim Health Care and Tufts Health Plan, said in April that the threat affected systems used to serve customers, accounts, brokers and vendors, and that it took offline proactive certain systems to contain the threat.
“Unfortunately, the investigation has identified signs that data was copied and extracted from Harvard Pilgrim’s systems between March 28, 2023 and April 17, 2023. Harvard Pilgrim takes this incident very seriously and deeply regrets any inconvenience this incident could cause,” Point32Health said. in a report.
Point32Health said the original issue was with members covered under commercial Harvard Pilgrim Health Care plans and New Hampshire Medicare plans. This did not impact Tufts Health Plan products, Point32Health said in April.
“Harvard Pilgrim has determined that the files at issue may contain personal information and/or protected health information belonging to current and former subscribers and current dependents and contracted providers,” Point32Health’s statement said, adding that files may contain names, physical addresses, phone numbers, dates of birth, health insurance account information, social security numbers, provider tax identification numbers, and clinical information, including medical history , diagnoses, treatments, dates of service and names of providers.
“At this time, Harvard Pilgrim is not aware of any misuse of personal information and protected health information as a result of this incident, but has nonetheless begun notifying potentially affected individuals to provide them with further information. information and resources,” Point32Health said in a statement. .
Harvard Pilgrim has set up a dedicated call center for individuals at 888-220-5517. Information is also available on their website.
Video below: FBI on high profile ransomware attacks